Privacy Policy

1. Introduction

SeonixAI (“SeoniX AI”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit seonixai.com or use our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (BC PIPA).

2. Information We Collect

Information you provide directly: name, email address, phone number, company name, and the contents of messages you send through our contact forms or by email.

Information collected automatically: standard technical data such as IP address, browser type, device information, pages visited, and referring URLs, collected through server logs and analytics tools to understand how the website is used.

3. How We Use Your Information

We use personal information to: respond to your inquiries and provide requested services; prepare proposals and manage client engagements; improve our website, services, and user experience; send communications you have requested or consented to; and comply with legal obligations. We do not sell personal information.

4. Cookies and Analytics

Our website may use cookies and similar technologies for essential functionality and analytics. You can control cookies through your browser settings; disabling cookies may affect some website features.

5. Sharing of Information

We may share personal information with trusted service providers who help us operate the website and deliver services (such as hosting, email, and analytics providers) under confidentiality obligations, or where required by law. Some providers may process data outside of Canada; where that occurs, information is subject to the laws of those jurisdictions.

6. Data Retention and Security

We retain personal information only as long as necessary for the purposes described in this policy or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, use, or disclosure.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and withdraw consent to certain uses. To exercise these rights, contact us using the details below. We will respond within the timeframes required by PIPEDA and BC PIPA.

8. Children’s Privacy

Our website and services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

For privacy questions or requests, contact us at [email protected] or 236-979-0433. Mailing address: 1500 W Georgia St, Vancouver, BC V6G 2Z6, Canada.